Customer Testimonials
Awesome service !
Awesome job! I was scheduled for a diagnostic on an acceleration issue on my Wrangler. I wasn't expecting it, but it was fixed the same day and in a very timely manner. The service advisor was fantastic in communicating what was needed, and the shuttle service guys were prompt and sweet. Will definitely be recommending the Billy Craft service center to everyone.
I want to say thanks to Bo and everyone who worked on my deal ! This was the easiest experience I’ve ever had at a dealership ! Bo was very polite and listened to everything I had to say ! Thanks again !
Service was fast and waiting room clean. Price was good.
I have owned several Jeep Wranglers over the years, but the one I've always had my hopes set on was the Jeep Wrangler Rubicon 4-door. As one of the top of the line models, finding a Rubicon 4-door that wasn't out of reach in the amount I wanted to spend had always been the challenge. Had it not been for Kirk Wilkes at Billy Craft Jeep in Lynchburg, I'm certain the challenge would still be ongoing. Kirk found for me my dream Jeep that included every single one of my wish list requests, and he did so without rushing or ...
All I can say is the folks at Billy Craft Jeep are at the top of their game. They did not pressure us, they listened to what we could do and worked hard to earn our business and trust. There was a factory recall on the vehicle that had not been serviced when we purchased it. The Sales Manager offered to stop by and pick it up on his way to work and bring it back on his return trip home. It just doesn't better than that! Thank you for the wonderful experience and we have told our friends and ...
Ricky Hamlet made buying a car so easy and stress-free. It was one-stop shopping from purchase to financing to insurance adjustment to tags and license to driving off the lot! Everyone throughout the process was knowledgeable, professional, and very friendly. Ricky is honest and helpful and not pushy at all! Make an appointment with Ricky, if you're in the market for a new vehicle!
I recently purchased a vehicle from Billy Craft CDJR. The price was fair, the vehicle was in excellent condition. Brendan Morse was great to deal with, no pressure quick response to questions. Also the Finance manager was quick and no pressure, got us the deal we wanted. I would highly recommend them and will certainly return as a customer especially since I am becoming a Mopar guy after years of GM purchases. I have now purchased three Mopars!
The process from beginning to end was amazing! Ottis went above and beyond to make sure our experience was excellent. Awesome Customer Service! Everything was great!
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